DataShark offers a 7-day refund policy on all purchases of digital documents, including GDPR Privacy Policies, Cookie Policies, Data Processing Agreements, and the Complete Bundle. We want you to be completely satisfied with your purchase.
To request a refund, email us at hello@thedatashark.com within 7 days of your purchase with:
We will process your refund within 3–5 business days. The refund will be issued to the original payment method used at the time of purchase.
You are eligible for a full refund if:
Refunds are available even if you have downloaded your document — we do not withhold refunds simply because a digital file has been accessed.
After 7 days, we are generally unable to offer refunds. However, if you experience a technical issue that prevented you from accessing your document, or if the document generated incorrectly due to a platform error, please contact us and we will review your case individually.
Once approved, refunds are typically reflected in your account within:
Refund timing may vary depending on your bank or payment provider.
If you have any questions about our refund policy, please contact us at hello@thedatashark.com. We aim to respond to all refund requests within one business day.