Legal

Terms of Service

Last updated: 13 June 2026  ·  Effective: 13 June 2026

These Terms of Service ("Terms") govern your access to and use of the DataShark platform at thedatashark.com ("Service"), operated by DataShark ("we", "us", "our"). By registering an account or purchasing a document, you agree to be bound by these Terms.

1. The Service

DataShark is an online platform that generates personalised GDPR compliance documents — including Privacy Policies, Cookie Policies, and Data Processing Agreements — based on information you provide via our guided questionnaire. Documents are delivered as digital PDF files.

We are not a law firm and do not provide legal advice. Our documents are generated based on your inputs and are designed to reflect UK GDPR and Data Protection Act 2018 requirements. You are responsible for ensuring the accuracy of the information you provide and for seeking independent legal advice if required.

2. Account registration

To use the Service, you must create an account. You agree to:

You must be at least 18 years old to create an account. By registering, you confirm that you are acting on behalf of a business and not as a consumer.

3. Purchases and payment

All prices are displayed in British Pounds Sterling (GBP) and are exclusive of VAT where applicable. Payment is processed securely by Paddle.com, our Merchant of Record, who handle all payment processing and tax compliance on our behalf.

By completing a purchase you agree to Paddle's terms of service. Your payment is processed at the point of purchase and documents are delivered immediately upon successful payment confirmation.

We reserve the right to change our pricing at any time. Price changes will not affect orders already placed.

4. Refund policy

We offer a 7-day refund policy on all purchases. If you are not satisfied with your document for any reason, contact us at hello@thedatashark.com within 7 days of purchase and we will process a full refund. See our Refund Policy for full details.

5. Intellectual property

The documents generated by DataShark are licensed to you for use in your business. You may publish, distribute, and modify your generated documents as needed for your business operations. You may not resell or sublicense the document templates or generation system itself.

All other content on the DataShark platform — including our website design, software, brand, and document templates — remains our intellectual property.

6. Accuracy of generated documents

The accuracy and legal suitability of your generated documents depends entirely on the accuracy of the information you provide. You are responsible for:

DataShark accepts no liability for documents generated based on inaccurate or incomplete information provided by you.

7. Limitation of liability

To the fullest extent permitted by law, DataShark's total liability to you in connection with the Service shall not exceed the amount you paid for the specific document that is the subject of the claim.

We are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, even if we have been advised of the possibility of such damages.

8. Acceptable use

You agree not to use the Service to:

9. Termination

We reserve the right to suspend or terminate your account at any time if you breach these Terms. You may close your account at any time by contacting us. Upon termination, your access to the Service will cease, though you will retain access to any documents you have already purchased.

10. Changes to these Terms

We may update these Terms from time to time. We will notify you of material changes by email or by posting a notice on the platform. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

11. Governing law

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact

If you have any questions about these Terms, please contact us at hello@thedatashark.com.